Privacy Policy

Information we collect

We collect account information, usage metrics, and operational logs needed to provide the reranking service and maintain security.

• Account details such as name, email, and organization.
• API usage metadata including counts, timestamps, and limits.
• Service diagnostics for reliability and abuse prevention.

How we use data

Data is used to authenticate users, deliver reranking responses, monitor service health, and improve reliability.

• To provide access to the API and dashboard features.
• To measure performance, latency, and quota usage.
• To communicate product and security updates.

Data sharing

We do not sell your data. We may share limited information with trusted vendors that help us run the service (analytics, email, and infrastructure providers).

Cookies and local storage

We use cookies or local storage for authentication, session management, and security. You can control cookies in your browser settings.

Data retention

We retain data only as long as needed to deliver the service and comply with legal obligations.

Security

We implement technical and organizational measures to protect your information, including encryption in transit and access controls.

Your rights

You may request access, correction, or deletion of your personal data, subject to legal and operational requirements.

Contact

Questions? Email us at support@reranker.ai.